Zoho Desk

Zoho Desk is a cloud-based customer support and help desk platform that helps businesses manage tickets, contacts, accounts, knowledge base articles, and community forums across multiple support channels. The Zoho Desk REST API provides programmatic access to tickets, threads, contacts, agents, departments, tasks, and knowledge base content using OAuth 2.0 authentication scoped per organization.

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Customer SupportHelp DeskTicketingKnowledge BaseCustomer ServiceZoho

APIs

Zoho Desk REST API

REST API for Zoho Desk providing CRUD operations across tickets, threads, contacts, accounts, agents, departments, tasks, calls, events, articles, and knowledge base content. Us...

Resources

GitHub Organization

GitHub Organization

Sources

aid: zoho-desk
name: Zoho Desk
description: >-
  Zoho Desk is a cloud-based customer support and help desk platform that helps
  businesses manage tickets, contacts, accounts, knowledge base articles, and
  community forums across multiple support channels. The Zoho Desk REST API
  provides programmatic access to tickets, threads, contacts, agents,
  departments, tasks, and knowledge base content using OAuth 2.0 authentication
  scoped per organization.
type: Index
image: https://kinlane-productions.s3.amazonaws.com/apis-json/apis-json-logo.jpg
tags:
  - Customer Support
  - Help Desk
  - Ticketing
  - Knowledge Base
  - Customer Service
  - Zoho
url: >-
  https://raw.githubusercontent.com/api-evangelist/zoho-desk/refs/heads/main/apis.yml
created: '2026-05-11'
modified: '2026-05-11'
specificationVersion: '0.19'
apis:
  - aid: zoho-desk:zoho-desk-api
    name: Zoho Desk REST API
    description: >-
      REST API for Zoho Desk providing CRUD operations across tickets, threads,
      contacts, accounts, agents, departments, tasks, calls, events, articles,
      and knowledge base content. Uses OAuth 2.0 with the Zoho-oauthtoken header
      and an orgId header to scope requests to a specific organization.
    humanURL: https://desk.zoho.com/DeskAPIDocument
    baseURL: https://desk.zoho.com/api/v1
    tags:
      - Customer Support
      - Help Desk
      - Ticketing
      - Knowledge Base
    properties:
      - type: Documentation
        url: https://desk.zoho.com/DeskAPIDocument
      - type: OpenAPI
        url: https://github.com/zoho/zohodesk-oas
      - type: Authentication
        url: https://desk.zoho.com/DeskAPIDocument#OauthTokens
common:
  - type: Website
    url: https://www.zoho.com/desk/
  - type: Documentation
    url: https://desk.zoho.com/DeskAPIDocument
  - type: Sign Up
    url: https://www.zoho.com/desk/signup.html
  - type: Pricing
    url: https://www.zoho.com/desk/zoho-desk-pricing.html
  - type: Login
    url: https://accounts.zoho.com/signin
  - type: Support
    url: https://www.zoho.com/desk/support.html
  - type: Blog
    url: https://www.zoho.com/blog/desk/
  - type: GitHub Organization
    url: https://github.com/zoho
maintainers:
  - FN: Kin Lane
    email: [email protected]