The ServiceNow Table API provides endpoints to perform create, read, update, and delete (CRUD) operations on records within any ServiceNow table. It is the primary REST interfac...
The ServiceNow Aggregate API provides endpoints to compute aggregate statistics (count, average, min, max, sum) against records in any ServiceNow table. It supports grouping and...
The ServiceNow Attachment API enables uploading, retrieving, and deleting file attachments associated with records in ServiceNow tables. It supports uploading files via multipar...
The ServiceNow Import Set API allows external systems to push data into ServiceNow import set tables, which can then be synchronously or asynchronously transformed and loaded in...
The ServiceNow Batch API enables sending multiple REST API requests in a single HTTP call, reducing network overhead and improving integration performance. Each request in the b...
The ServiceNow Change Management API provides REST endpoints for creating, retrieving, updating, and managing change requests and their associated tasks and approvals. It suppor...
The ServiceNow Knowledge Management REST API provides endpoints for searching and retrieving knowledge articles, including most-viewed and featured articles. It supports public ...
The ServiceNow Service Catalog API provides REST endpoints for browsing catalog categories and items, retrieving catalog item details and variables, and submitting catalog reque...
The ServiceNow CMDB Instance API provides REST endpoints for retrieving configuration item (CI) records from the Configuration Management Database by class name and sys_id. It i...
The ServiceNow Identification and Reconciliation API provides a REST endpoint for creating or updating configuration items (CIs) in the CMDB using the platform's identification ...
The ServiceNow Performance Analytics API provides REST endpoints for retrieving performance analytics data including scores, breakdowns, and widget data. It enables integration ...
The ServiceNow Contact API provides endpoints for retrieving and updating Customer Service Management (CSM) contact records. It also supports generating new social media profile...
The ServiceNow Trouble Ticket Open API provides endpoints to create, update, and retrieve data from Case, Incident, and Service Problem Case tables. It is a ServiceNow implement...
ServiceNow Scripted REST APIs allow developers to create custom REST API endpoints on the Now Platform using server-side JavaScript. They support custom request processing logic...
The ServiceNow GraphQL API framework allows developers to create custom GraphQL API schemas on the Now Platform for querying record data from components or external systems. It ...
The ServiceNow Application Service API provides REST endpoints to create, modify, and update application services in the CMDB. It requires users to have the app_service_admin ro...
The ServiceNow Case API provides REST endpoints for creating, retrieving, and updating Customer Service Management (CSM) case records. It supports the full case lifecycle includ...
The ServiceNow Account API provides REST endpoints for retrieving and managing customer account records within Customer Service Management (CSM). It enables external systems to ...
The ServiceNow Consumer API provides REST endpoints for retrieving and updating CSM consumer records. It supports managing individual consumer profiles and can generate new soci...
The ServiceNow CSM Attachment API provides REST endpoints for uploading and managing file attachments on Customer Service Management records such as cases and interactions. It e...
The ServiceNow Email API provides REST endpoints for sending email messages from the Now Platform. It allows external systems and integrations to trigger email notifications and...
The ServiceNow CI/CD API provides REST endpoints for integrating ServiceNow application development with continuous integration and continuous delivery pipelines. It supports op...
The ServiceNow CI/CD Update Set API provides REST methods to create, retrieve, preview, commit, and back out update sets. It enables automated deployment workflows by allowing C...
The ServiceNow DevOps API provides REST endpoints for integrating external DevOps toolchains with ServiceNow's DevOps Change Velocity product. It enables automated change reques...
The ServiceNow DevOps Config API provides REST endpoints for managing DevOps configuration data and policies. It supports configuration validation and compliance checks as part ...
The ServiceNow CMDB Meta API provides REST endpoints for retrieving metadata about CMDB classes, including their attributes, relationships, and hierarchy. It enables developers ...
The ServiceNow CMDB Data Ingestion API provides REST endpoints for bulk ingesting configuration item data into the CMDB from external data sources. It supports high-volume CI da...
The ServiceNow MetricBase Time Series API (formerly Clotho) provides REST endpoints for storing, retrieving, and transforming time series metric data on the Now Platform. It is ...
The ServiceNow Interaction Management API provides REST endpoints for creating and managing customer interactions across multiple channels. It supports omnichannel routing and e...
The ServiceNow Voice Interaction Resource API provides REST endpoints for integrating telephony and voice systems with ServiceNow. It enables Contact Center as a Service (CCaaS)...
The ServiceNow User Role Inheritance API provides REST endpoints for querying the role inheritance hierarchy for users and groups. It enables external systems to determine effec...
The ServiceNow HR API provides REST endpoints for managing Human Resources Service Delivery (HRSD) data including employee cases, lifecycle events, and HR service requests. It e...
The ServiceNow Event Management Topic Open API provides REST endpoints for managing event topics and subscriptions within IT Operations Management. It enables external monitorin...
The ServiceNow Predictive Intelligence API provides REST endpoints for accessing machine learning prediction models on the Now Platform. It supports classification, similarity m...
The ServiceNow AWA Agent API provides REST endpoints for managing agent availability, presence, and capacity within Advanced Work Assignment (AWA). It enables external systems t...
The ServiceNow AWA Offer Work API provides REST endpoints to assign or transfer work items to agents through the Advanced Work Assignment engine. It enables programmatic distrib...
The ServiceNow Virtual Agent Bot Integration API provides REST endpoints for integrating external messaging platforms and chatbot frameworks with ServiceNow Virtual Agent. It en...
The ServiceNow Openframe API provides REST endpoints that enable Contact Center as a Service (CCaaS) providers to create and update interaction records without using the Operati...
The ServiceNow AI Assets API provides REST endpoints to retrieve, update, and create AI assets such as systems, data sets, prompts, and models. It supports AI governance and inv...
The ServiceNow Lead API provides REST endpoints to create, update, and retrieve marketing leads and their associated lead line items. It enables integration with external market...
The ServiceNow Sales Agreement API provides REST methods for creating new sales agreements and retrieving existing sales agreements by sys_id. It supports contract management wo...
The ServiceNow Agent Client Collector (ACC) API provides REST endpoints for managing agent client collectors used in IT Operations Management. It enables programmatic interactio...
The ServiceNow Agent Mapping API provides REST endpoints for managing agent mapping configurations. It enables external systems to create and manage mappings between external ag...
The ServiceNow Automation Center API provides REST endpoints for managing and executing automation workflows on the Now Platform. It supports programmatic control of automation ...
The ServiceNow AP Invoice API provides REST endpoints for managing accounts payable invoice records on the Now Platform. It enables external financial systems to create, retriev...
The ServiceNow CSM Order API provides REST endpoints for managing order records within Customer Service Management. It enables external systems to create, retrieve, and update c...
The ServiceNow CI Lifecycle Management API provides REST endpoints for managing the lifecycle states of configuration items (CIs) in the CMDB. It enables programmatic tracking a...
The ServiceNow Alarm Management Open API provides REST endpoints for managing alarm records within IT Operations Management. It supports creating, retrieving, and updating alarm...
The ServiceNow SAM Software Usage Data Integration API provides REST endpoints for importing software usage and metering data into Software Asset Management. It enables third-pa...
The ServiceNow Product Catalog Open API provides REST endpoints for managing product catalog data based on the TM Forum TMF620 specification. It enables querying and managing pr...
The ServiceNow Service Catalog Open API provides REST endpoints for managing service catalog data based on the TM Forum TMF633 specification. It supports querying and managing s...
The ServiceNow Product Order Open API provides REST endpoints for managing product orders based on the TM Forum TMF622 specification. It enables creating, retrieving, and updati...
The ServiceNow Service Order Open API provides REST endpoints for managing service orders based on the TM Forum TMF641 specification. It enables creating, retrieving, and updati...
The ServiceNow Resource Inventory Open API provides REST endpoints for managing resource inventory data based on TM Forum specifications. It supports querying and managing physi...
The ServiceNow Product Inventory Open API provides REST endpoints for managing product inventory data based on TM Forum specifications. It supports querying and managing product...
The ServiceNow Service Test Management Open API provides REST endpoints for managing service test records based on TM Forum specifications. It supports creating and managing ser...
The ServiceNow Project Portfolio Management API provides REST endpoints for managing projects, demands, and resource plans within Strategic Portfolio Management (SPM). It enable...
Table-Driven Architecture
Universal Table API for CRUD operations on any ServiceNow table including incidents, changes, and custom tables.
IT Service Management
Complete ITSM capabilities with dedicated APIs for incident, change, problem, and knowledge management.
Configuration Management Database
CMDB APIs for managing configuration items, relationships, and service mappings with identification and reconciliation.
Service Catalog And Self-Service
Service Catalog APIs for browsing items, submitting requests, and managing cart operations.
Customer Service Management
CSM APIs for cases, contacts, accounts, and consumer management with omnichannel routing.
Advanced Work Assignment
AWA APIs for intelligent work routing, agent management, and capacity-based assignment.
Virtual Agent Integration
Bot Integration APIs for connecting external messaging platforms with ServiceNow conversational AI.
CI/CD And DevOps
CI/CD and DevOps APIs for automated application deployment, testing, and change velocity management.
Event Management
Event Management APIs for ingesting alerts and events from external monitoring systems.
Predictive Intelligence
ML-powered APIs for automated classification, assignment, and prioritization of records.
aid: servicenow
url: https://raw.githubusercontent.com/api-evangelist/servicenow/refs/heads/main/apis.yml
apis:
- aid: servicenow:servicenow-table-api
name: ServiceNow Table API
tags:
- CRUD
- Data
- ITSM
- Records
- Tables
image: https://www.servicenow.com/content/dam/servicenow-assets/images/meganav/servicenow-logo.svg
humanURL: https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/c_TableAPI.html
baseURL: https://{instance}.service-now.com/api/now/table
properties:
- url: >-
https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/c_TableAPI.html
type: Documentation
- url: >-
https://www.servicenow.com/docs/bundle/xanadu-api-reference/page/integrate/inbound-rest/concept/c_TableAPI.html
type: APIReference
- url: openapi/servicenow-table-api-openapi.yml
type: OpenAPI
description: >-
The ServiceNow Table API provides endpoints to perform create, read, update, and delete (CRUD) operations on
records within any ServiceNow table. It is the primary REST interface for interacting with ServiceNow platform
data such as incidents, problems, changes, and custom tables.
- aid: servicenow:servicenow-aggregate-api
name: ServiceNow Aggregate API
tags:
- Aggregation
- Analytics
- Reporting
- Statistics
- Tables
image: https://www.servicenow.com/content/dam/servicenow-assets/images/meganav/servicenow-logo.svg
humanURL: >-
https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/c_AggregateAPI.html
baseURL: https://{instance}.service-now.com/api/now/stats
properties:
- url: >-
https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/c_AggregateAPI.html
type: Documentation
- url: openapi/servicenow-aggregate-api-openapi.yml
type: OpenAPI
description: >-
The ServiceNow Aggregate API provides endpoints to compute aggregate statistics (count, average, min, max, sum)
against records in any ServiceNow table. It supports grouping and filtering results, making it useful for
reporting and dashboard data retrieval.
- aid: servicenow:servicenow-attachment-api
name: ServiceNow Attachment API
tags:
- Attachments
- Files
- Records
- Upload
image: https://www.servicenow.com/content/dam/servicenow-assets/images/meganav/servicenow-logo.svg
humanURL: >-
https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/c_AttachmentAPI.html
baseURL: https://{instance}.service-now.com/api/now/attachment
properties:
- url: >-
https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/c_AttachmentAPI.html
type: Documentation
- url: openapi/servicenow-attachment-api-openapi.yml
type: OpenAPI
description: >-
The ServiceNow Attachment API enables uploading, retrieving, and deleting file attachments associated with records
in ServiceNow tables. It supports uploading files via multipart/form-data or binary streams and allows up to 1024
MB file size by default.
- aid: servicenow:servicenow-import-set-api
name: ServiceNow Import Set API
tags:
- Data Loading
- ETL
- Import
- Integration
image: https://www.servicenow.com/content/dam/servicenow-assets/images/meganav/servicenow-logo.svg
humanURL: >-
https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/c_ImportSetAPI.html
baseURL: https://{instance}.service-now.com/api/now/import
properties:
- url: >-
https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/c_ImportSetAPI.html
type: Documentation
- url: openapi/servicenow-import-set-api-openapi.yml
type: OpenAPI
description: >-
The ServiceNow Import Set API allows external systems to push data into ServiceNow import set tables, which can
then be synchronously or asynchronously transformed and loaded into target tables. It is commonly used for
integrating external data sources with ServiceNow using transform maps.
- aid: servicenow:servicenow-batch-api
name: ServiceNow Batch API
tags:
- Batch
- Integration
- Performance
- REST
image: https://www.servicenow.com/content/dam/servicenow-assets/images/meganav/servicenow-logo.svg
humanURL: https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/batch-api.html
baseURL: https://{instance}.service-now.com/api/now/v1/batch
properties:
- url: >-
https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/batch-api.html
type: Documentation
description: >-
The ServiceNow Batch API enables sending multiple REST API requests in a single HTTP call, reducing network
overhead and improving integration performance. Each request in the batch is executed independently, and the API
returns a stream of corresponding responses.
- aid: servicenow:servicenow-change-management-api
name: ServiceNow Change Management API
tags:
- Change Management
- IT Operations
- ITSM
- Workflows
image: https://www.servicenow.com/content/dam/servicenow-assets/images/meganav/servicenow-logo.svg
humanURL: >-
https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/change-management-api.html
baseURL: https://{instance}.service-now.com/api/sn_chg_rest/v1/change
properties:
- url: >-
https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/change-management-api.html
type: Documentation
- url: >-
https://www.servicenow.com/docs/bundle/xanadu-api-reference/page/integrate/inbound-rest/concept/change-management-api.html
type: APIReference
- url: openapi/servicenow-change-management-api-openapi.yml
type: OpenAPI
description: >-
The ServiceNow Change Management API provides REST endpoints for creating, retrieving, updating, and managing
change requests and their associated tasks and approvals. It supports the full change lifecycle including normal,
standard, and emergency change types.
- aid: servicenow:servicenow-knowledge-management-api
name: ServiceNow Knowledge Management API
tags:
- Articles
- Knowledge Base
- Knowledge Management
- Self-Service
image: https://www.servicenow.com/content/dam/servicenow-assets/images/meganav/servicenow-logo.svg
humanURL: >-
https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/knowledge-api.html
baseURL: https://{instance}.service-now.com/api/sn_km_api/knowledge
properties:
- url: >-
https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/knowledge-api.html
type: Documentation
- url: >-
https://www.servicenow.com/docs/bundle/xanadu-api-reference/page/integrate/inbound-rest/concept/knowledge-api.html
type: APIReference
description: >-
The ServiceNow Knowledge Management REST API provides endpoints for searching and retrieving knowledge articles,
including most-viewed and featured articles. It supports public and authenticated access to knowledge bases and
requires the Knowledge API (sn_km_api) plugin to be activated.
- aid: servicenow:servicenow-service-catalog-api
name: ServiceNow Service Catalog API
tags:
- ITSM
- Requests
- Self-Service
- Service Catalog
image: https://www.servicenow.com/content/dam/servicenow-assets/images/meganav/servicenow-logo.svg
humanURL: >-
https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/c_ServiceCatalogAPI.html
baseURL: https://{instance}.service-now.com/api/sn_sc/servicecatalog
properties:
- url: >-
https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/c_ServiceCatalogAPI.html
type: Documentation
- url: >-
https://www.servicenow.com/docs/bundle/xanadu-api-reference/page/integrate/inbound-rest/concept/c_ServiceCatalogAPI.html
type: APIReference
- url: openapi/servicenow-service-catalog-api-openapi.yml
type: OpenAPI
description: >-
The ServiceNow Service Catalog API provides REST endpoints for browsing catalog categories and items, retrieving
catalog item details and variables, and submitting catalog requests. It enables external applications and portals
to integrate with ServiceNow's self-service request capabilities.
- aid: servicenow:servicenow-cmdb-instance-api
name: ServiceNow CMDB Instance API
tags:
- Assets
- CMDB
- Configuration Management
- IT Operations
image: https://www.servicenow.com/content/dam/servicenow-assets/images/meganav/servicenow-logo.svg
humanURL: >-
https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/cmdb-instance-api.html
baseURL: https://{instance}.service-now.com/api/now/cmdb/instance
properties:
- url: >-
https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/cmdb-instance-api.html
type: Documentation
- url: >-
https://www.servicenow.com/docs/bundle/xanadu-api-reference/page/integrate/inbound-rest/concept/cmdb-instance-api.html
type: APIReference
- url: openapi/servicenow-cmdb-instance-api-openapi.yml
type: OpenAPI
description: >-
The ServiceNow CMDB Instance API provides REST endpoints for retrieving configuration item (CI) records from the
Configuration Management Database by class name and sys_id. It is used to query and access infrastructure and
application CI data stored in ServiceNow's CMDB.
- aid: servicenow:servicenow-identification-reconciliation-api
name: ServiceNow Identification and Reconciliation API
tags:
- CMDB
- Configuration Management
- Discovery
- Reconciliation
image: https://www.servicenow.com/content/dam/servicenow-assets/images/meganav/servicenow-logo.svg
humanURL: >-
https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/c_IdentifyReconcileAPI.html
baseURL: https://{instance}.service-now.com/api/now/identifyreconcile
properties:
- url: >-
https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/c_IdentifyReconcileAPI.html
type: Documentation
- url: >-
https://www.servicenow.com/docs/bundle/xanadu-api-reference/page/integrate/inbound-rest/concept/c_IdentifyReconcileAPI.html
type: APIReference
description: >-
The ServiceNow Identification and Reconciliation API provides a REST endpoint for creating or updating
configuration items (CIs) in the CMDB using the platform's identification and reconciliation engine. It ensures
that CI data from external discovery sources is correctly identified, deduplicated, and reconciled against
existing CMDB records.
- aid: servicenow:servicenow-performance-analytics-api
name: ServiceNow Performance Analytics API
tags:
- Analytics
- Dashboards
- Performance
- Reporting
image: https://www.servicenow.com/content/dam/servicenow-assets/images/meganav/servicenow-logo.svg
humanURL: >-
https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/c_PerformanceAnalyticsAPI.html
baseURL: https://{instance}.service-now.com/api/now/pa
properties:
- url: >-
https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/c_PerformanceAnalyticsAPI.html
type: Documentation
description: >-
The ServiceNow Performance Analytics API provides REST endpoints for retrieving performance analytics data
including scores, breakdowns, and widget data. It enables integration with external dashboards and reporting tools
to access historical and real-time KPI data collected by the Now Platform.
- aid: servicenow:servicenow-contact-api
name: ServiceNow Contact API
tags:
- Contacts
- CSM
- Customer Service
- Records
image: https://www.servicenow.com/content/dam/servicenow-assets/images/meganav/servicenow-logo.svg
humanURL: https://www.servicenow.com/docs/r/xanadu/api-reference/rest-apis/contact-api.html
baseURL: https://{instance}.service-now.com/api/now/contact
properties:
- url: https://www.servicenow.com/docs/r/xanadu/api-reference/rest-apis/contact-api.html
type: Documentation
- url: openapi/contact-api-openapi.yaml
type: OpenAPI
description: >-
The ServiceNow Contact API provides endpoints for retrieving and updating Customer Service Management (CSM)
contact records. It also supports generating new social media profile records when creating a contact, and
requires the Customer Service plugin (com.sn_customerservice).
- aid: servicenow:servicenow-trouble-ticket-api
name: ServiceNow Trouble Ticket Open API
tags:
- Customer Service
- Incidents
- TM Forum
- Trouble Tickets
image: https://www.servicenow.com/content/dam/servicenow-assets/images/meganav/servicenow-logo.svg
humanURL: https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/c_RESTAPI.html
baseURL: https://{instance}.service-now.com/api/now/troubleticket
properties:
- url: >-
https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/c_RESTAPI.html
type: Documentation
- url: openapi/trouble-ticket-openapi.yaml
type: OpenAPI
description: >-
The ServiceNow Trouble Ticket Open API provides endpoints to create, update, and retrieve data from Case,
Incident, and Service Problem Case tables. It is a ServiceNow implementation of the TM Forum Trouble Ticket
Management API REST specification for managing ticket information between external ticketing systems and the
ServiceNow AI Platform.
- aid: servicenow:servicenow-scripted-rest-apis
name: ServiceNow Scripted REST APIs
tags:
- Custom APIs
- Integration
- Platform
- Scripting
image: https://www.servicenow.com/content/dam/servicenow-assets/images/meganav/servicenow-logo.svg
humanURL: >-
https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/custom-web-services/concept/c_CustomWebServices.html
baseURL: https://{instance}.service-now.com/api/{namespace}/{api_id}
properties:
- url: >-
https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/custom-web-services/concept/c_CustomWebServices.html
type: Documentation
description: >-
ServiceNow Scripted REST APIs allow developers to create custom REST API endpoints on the Now Platform using
server-side JavaScript. They support custom request processing logic, authentication, and response handling,
enabling organizations to expose business-specific functionality as web services to external consumers.
- aid: servicenow:servicenow-graphql-api
name: ServiceNow GraphQL API
tags:
- Custom APIs
- GraphQL
- Integration
- Platform
image: https://www.servicenow.com/content/dam/servicenow-assets/images/meganav/servicenow-logo.svg
humanURL: >-
https://docs.servicenow.com/bundle/tokyo-application-development/page/integrate/graphql/concept/scripted-graph-ql.html
baseURL: https://{instance}.service-now.com/api/now/graphql
properties:
- url: >-
https://docs.servicenow.com/bundle/tokyo-application-development/page/integrate/graphql/concept/scripted-graph-ql.html
type: Documentation
- url: https://www.servicenow.com/community/developer-articles/getting-started-graphql-api-framework/ta-p/2312207
type: GettingStarted
- url: graphql/servicenow-graphql.md
type: GraphQL
description: >-
The ServiceNow GraphQL API framework allows developers to create custom GraphQL API schemas on the Now Platform
for querying record data from components or external systems. It supports defining resolvers with server-side
scripts and enables flexible, client-driven queries as an alternative to REST-based integration.
- aid: servicenow:servicenow-application-service-api
name: ServiceNow Application Service API
tags:
- Application Services
- CMDB
- IT Operations
- Service Mapping
image: https://www.servicenow.com/content/dam/servicenow-assets/images/meganav/servicenow-logo.svg
humanURL: >-
https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/application-service-api.html
baseURL: https://{instance}.service-now.com/api/now/cmdb/app_service
properties:
- url: >-
https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/application-service-api.html
type: Documentation
description: >-
The ServiceNow Application Service API provides REST endpoints to create, modify, and update application services
in the CMDB. It requires users to have the app_service_admin role and enables programmatic management of business
application service mappings and their associated configuration items.
- aid: servicenow:servicenow-case-api
name: ServiceNow Case API
tags:
- Cases
- CSM
- Customer Service
- Support
image: https://www.servicenow.com/content/dam/servicenow-assets/images/meganav/servicenow-logo.svg
humanURL: https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/case-api.html
baseURL: https://{instance}.service-now.com/api/sn_customerservice/case
properties:
- url: >-
https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/case-api.html
type: Documentation
description: >-
The ServiceNow Case API provides REST endpoints for creating, retrieving, and updating Customer Service Management
(CSM) case records. It supports the full case lifecycle including case creation, assignment, escalation, and
resolution within the CSM application.
- aid: servicenow:servicenow-account-api
name: ServiceNow Account API
tags:
- Accounts
- CSM
- Customer Service
- Records
image: https://www.servicenow.com/content/dam/servicenow-assets/images/meganav/servicenow-logo.svg
humanURL: https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/account-api.html
baseURL: https://{instance}.service-now.com/api/now/account
properties:
- url: >-
https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/account-api.html
type: Documentation
description: >-
The ServiceNow Account API provides REST endpoints for retrieving and managing customer account records within
Customer Service Management (CSM). It enables external systems to query and update account information used for
B2B customer relationship tracking.
- aid: servicenow:servicenow-consumer-api
name: ServiceNow Consumer API
tags:
- Consumers
- CSM
- Customer Service
- Self-Service
image: https://www.servicenow.com/content/dam/servicenow-assets/images/meganav/servicenow-logo.svg
humanURL: https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/c_RESTAPI.html
baseURL: https://{instance}.service-now.com/api/now/consumer
properties:
- url: >-
https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/c_RESTAPI.html
type: Documentation
description: >-
The ServiceNow Consumer API provides REST endpoints for retrieving and updating CSM consumer records. It supports
managing individual consumer profiles and can generate new social media profile records when creating a consumer
entry within the Customer Service Management application.
- aid: servicenow:servicenow-csm-attachment-api
name: ServiceNow CSM Attachment API
tags:
- Attachments
- CSM
- Customer Service
- Files
image: https://www.servicenow.com/content/dam/servicenow-assets/images/meganav/servicenow-logo.svg
humanURL: >-
https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/attachment_csm-api.html
baseURL: https://{instance}.service-now.com/api/sn_customerservice/attachment
properties:
- url: >-
https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/attachment_csm-api.html
type: Documentation
description: >-
The ServiceNow CSM Attachment API provides REST endpoints for uploading and managing file attachments on Customer
Service Management records such as cases and interactions. It extends the base Attachment API with CSM-specific
functionality and access controls.
- aid: servicenow:servicenow-email-api
name: ServiceNow Email API
tags:
- Email
- Messaging
- Notifications
- Platform
image: https://www.servicenow.com/content/dam/servicenow-assets/images/meganav/servicenow-logo.svg
humanURL: https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/email-api.html
baseURL: https://{instance}.service-now.com/api/now/email
properties:
- url: >-
https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/email-api.html
type: Documentation
description: >-
The ServiceNow Email API provides REST endpoints for sending email messages from the Now Platform. It allows
external systems and integrations to trigger email notifications and communications through ServiceNow's email
infrastructure.
- aid: servicenow:servicenow-cicd-api
name: ServiceNow CI/CD API
tags:
- Automation
- CI/CD
- Deployment
- DevOps
image: https://www.servicenow.com/content/dam/servicenow-assets/images/meganav/servicenow-logo.svg
humanURL: https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/cicd-api.html
baseURL: https://{instance}.service-now.com/api/sn_cicd
properties:
- url: >-
https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/cicd-api.html
type: Documentation
description: >-
The ServiceNow CI/CD API provides REST endpoints for integrating ServiceNow application development with
continuous integration and continuous delivery pipelines. It supports operations such as applying changes, running
ATF test suites, activating plugins, and managing application installations from external CI/CD tools.
- aid: servicenow:servicenow-cicd-update-set-api
name: ServiceNow CI/CD Update Set API
tags:
- CI/CD
- Deployment
- DevOps
- Update Sets
image: https://www.servicenow.com/content/dam/servicenow-assets/images/meganav/servicenow-logo.svg
humanURL: >-
https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/cicd-update-set-api.html
baseURL: https://{instance}.service-now.com/api/sn_cicd/update_set
properties:
- url: >-
https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/cicd-update-set-api.html
type: Documentation
description: >-
The ServiceNow CI/CD Update Set API provides REST methods to create, retrieve, preview, commit, and back out
update sets. It enables automated deployment workflows by allowing CI/CD pipelines to manage update set transfers
between ServiceNow instances.
- aid: servicenow:servicenow-devops-api
name: ServiceNow DevOps API
tags:
- Change Velocity
- CI/CD
- DevOps
- Pipelines
image: https://www.servicenow.com/content/dam/servicenow-assets/images/meganav/servicenow-logo.svg
humanURL: https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/devops-api.html
baseURL: https://{instance}.service-now.com/api/sn_devops
properties:
- url: >-
https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/devops-api.html
type: Documentation
description: >-
The ServiceNow DevOps API provides REST endpoints for integrating external DevOps toolchains with ServiceNow's
DevOps Change Velocity product. It enables automated change request creation, artifact and package tracking, and
pipeline orchestration from tools such as Jenkins, Azure DevOps, and GitLab.
- aid: servicenow:servicenow-devops-config-api
name: ServiceNow DevOps Config API
tags:
- Automation
- Change Management
- Configuration
- DevOps
image: https://www.servicenow.com/content/dam/servicenow-assets/images/meganav/servicenow-logo.svg
humanURL: >-
https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/devops-config-api.html
baseURL: https://{instance}.service-now.com/api/sn_devops_config
properties:
- url: >-
https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/devops-config-api.html
type: Documentation
description: >-
The ServiceNow DevOps Config API provides REST endpoints for managing DevOps configuration data and policies. It
supports configuration validation and compliance checks as part of the DevOps change acceleration workflow.
- aid: servicenow:servicenow-cmdb-meta-api
name: ServiceNow CMDB Meta API
tags:
- CMDB
- Configuration Management
- Metadata
- Schema
image: https://www.servicenow.com/content/dam/servicenow-assets/images/meganav/servicenow-logo.svg
humanURL: >-
https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/cmdb-meta-api.html
baseURL: https://{instance}.service-now.com/api/now/cmdb/meta
properties:
- url: >-
https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/cmdb-meta-api.html
type: Documentation
description: >-
The ServiceNow CMDB Meta API provides REST endpoints for retrieving metadata about CMDB classes, including their
attributes, relationships, and hierarchy. It enables developers to programmatically discover the CMDB data model
and schema for building integrations and reporting tools.
- aid: servicenow:servicenow-cmdb-data-ingestion-api
name: ServiceNow CMDB Data Ingestion API
tags:
- CMDB
- Configuration Management
- Data Ingestion
- Integration
image: https://www.servicenow.com/content/dam/servicenow-assets/images/meganav/servicenow-logo.svg
humanURL: >-
https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/cmdb-ingest-api.html
baseURL: https://{instance}.service-now.com/api/now/cmdb/ingest
properties:
- url: >-
https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/cmdb-ingest-api.html
type: Documentation
description: >-
The ServiceNow CMDB Data Ingestion API provides REST endpoints for bulk ingesting configuration item data into the
CMDB from external data sources. It supports high-volume CI data loading with built-in identification and
reconciliation processing.
- aid: servicenow:servicenow-metricbase-time-series-api
name: ServiceNow MetricBase Time Series API
tags:
- ITOM
- Metrics
- Monitoring
- Time Series
image: https://www.servicenow.com/content/dam/servicenow-assets/images/meganav/servicenow-logo.svg
humanURL: >-
https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/Clotho-Time-Series-API.html
baseURL: https://{instance}.service-now.com/api/now/clotho
properties:
- url: >-
https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/Clotho-Time-Series-API.html
type: Documentation
description: >-
The ServiceNow MetricBase Time Series API (formerly Clotho) provides REST endpoints for storing, retrieving, and
transforming time series metric data on the Now Platform. It is used by IT Operations Management to ingest and
query monitoring data such as CPU usage, memory utilization, and custom metrics.
- aid: servicenow:servicenow-interaction-management-api
name: ServiceNow Interaction Management API
tags:
- Agent Workspace
- Customer Service
- Interactions
- Omnichannel
image: https://www.servicenow.com/content/dam/servicenow-assets/images/meganav/servicenow-logo.svg
humanURL: >-
https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/interaction-management-api.html
baseURL: https://{instance}.service-now.com/api/interaction
properties:
- url: >-
https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/interaction-management-api.html
type: Documentation
description: >-
The ServiceNow Interaction Management API provides REST endpoints for creating and managing customer interactions
across multiple channels. It supports omnichannel routing and enables external contact center systems to create
and update interaction records in ServiceNow Agent Workspace.
- aid: servicenow:servicenow-voice-interaction-resource-api
name: ServiceNow Voice Interaction Resource API
tags:
- Contact Center
- Interactions
- Telephony
- Voice
image: https://www.servicenow.com/content/dam/servicenow-assets/images/meganav/servicenow-logo.svg
humanURL: >-
https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/voice-interaction-resource-api.html
baseURL: https://{instance}.service-now.com/api/now/voice
properties:
- url: >-
https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/voice-interaction-resource-api.html
type: Documentation
description: >-
The ServiceNow Voice Interaction Resource API provides REST endpoints for integrating telephony and voice systems
with ServiceNow. It enables Contact Center as a Service (CCaaS) providers to manage voice interactions and route
calls to agents within Agent Workspace.
- aid: servicenow:servicenow-user-role-inheritance-api
name: ServiceNow User Role Inheritance API
tags:
- Access Control
- Roles
- Security
- Users
image: https://www.servicenow.com/content/dam/servicenow-assets/images/meganav/servicenow-logo.svg
humanURL: >-
https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/user-role-inheritance-api.html
baseURL: https://{instance}.service-now.com/api/now/user_role_inheritance
properties:
- url: >-
https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/user-role-inheritance-api.html
type: Documentation
description: >-
The ServiceNow User Role Inheritance API provides REST endpoints for querying the role inheritance hierarchy for
users and groups. It enables external systems to determine effective roles and permissions assigned through direct
assignment or group membership inheritance.
- aid: servicenow:servicenow-hr-api
name: ServiceNow HR API
tags:
- Employee Services
- HR Service Delivery
- HRSD
- Human Resources
image: https://www.servicenow.com/content/dam/servicenow-assets/images/meganav/servicenow-logo.svg
humanURL: https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/hr-core-api.html
baseURL: https://{instance}.service-now.com/api/sn_hr_core
properties:
- url: >-
https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/hr-core-api.html
type: Documentation
description: >-
The ServiceNow HR API provides REST endpoints for managing Human Resources Service Delivery (HRSD) data including
employee cases, lifecycle events, and HR service requests. It enables integration with external HR systems such as
Workday and SuccessFactors for employee data synchronization.
- aid: servicenow:servicenow-event-management-topic-api
name: ServiceNow Event Management Topic Open API
tags:
- Alerts
- Event Management
- ITOM
- Monitoring
image: https://www.servicenow.com/content/dam/servicenow-assets/images/meganav/servicenow-logo.svg
humanURL: >-
https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/event_management_topic-api.html
baseURL: https://{instance}.service-now.com/api/em/topic
properties:
- url: >-
https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/event_management_topic-api.html
type: Documentation
- url: asyncapi/servicenow-events-asyncapi.yml
type: AsyncAP
# --- truncated at 32 KB (70 KB total) ---
# Full source: https://raw.githubusercontent.com/api-evangelist/servicenow/refs/heads/main/apis.yml
