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SAP Commerce Cloud

SAP Commerce Cloud (formerly Hybris) provides enterprise e-commerce and omnichannel customer experience management capabilities including product content management, order management, personalization, and assisted service for B2B and B2C commerce scenarios.

5 APIs 2 Capabilities 0 Features
B2BB2CCommerceCustomer ExperienceEcommerceOmnichannelRetail

APIs

Commerce Web Services API

RESTful API for commerce operations including product catalog, cart, checkout, and order management.

Assisted Service Module API

API for assisted service capabilities enabling customer service representatives to help customers with their shopping experience.

Integration API

OData-based integration API for data integration and synchronization with external systems.

Admin API

Administrative API for system configuration, maintenance, and monitoring.

Product Content Management API

API for managing product content including images, descriptions, and attributes.

Capabilities

SAP Commerce Cloud Catalog and Content Management

Workflow capability for managing product catalogs, categories, and content in SAP Commerce Cloud. Combines catalog browsing, product content management, and customer service wor...

Run with Naftiko

SAP Commerce Cloud Shopping and Checkout

Workflow capability for the customer shopping journey in SAP Commerce Cloud. Covers product discovery, cart management, checkout, and order tracking for both B2B and B2C scenari...

Run with Naftiko

Semantic Vocabularies

Sap Commerce Cloud Context

0 classes · 14 properties

JSON-LD

API Governance Rules

SAP Commerce Cloud API Rules

10 rules · 6 warnings 4 info

SPECTRAL

Resources

🌐
Portal
Portal
🚀
Getting Started
Getting Started
🔑
Authentication
Authentication
💬
Support
Support
🔗
Community
Community
📜
Terms of Service
Terms of Service
📜
Privacy Policy
Privacy Policy
🟢
Status
Status
🔗
OpenAPI
OpenAPI
🔗
OpenAPI
OpenAPI
🔗
OpenAPI
OpenAPI
🔗
OpenAPI
OpenAPI
🔗
OpenAPI
OpenAPI
🔗
JSON-LD
JSON-LD
🔗
JSONSchema
JSONSchema
🔗
JSONSchema
JSONSchema
🔗
JSONSchema
JSONSchema
🔗
JSONSchema
JSONSchema
🔗
JSONStructure
JSONStructure
🔗
JSONStructure
JSONStructure
🔗
SpectralRules
SpectralRules
🔗
NaftikoCapability
NaftikoCapability
🔗
NaftikoCapability
NaftikoCapability
🔗
Vocabulary
Vocabulary

Sources

Raw ↑ 
name: SAP Commerce Cloud
description: >-
  SAP Commerce Cloud (formerly Hybris) provides enterprise e-commerce and
  omnichannel customer experience management capabilities including product
  content management, order management, personalization, and assisted service
  for B2B and B2C commerce scenarios.
image: https://www.sap.com/dam/application/shared/logos/sap-logo.svg
url: https://www.sap.com/products/crm/commerce-cloud.html
created: '2024-01-01'
modified: '2026-05-02'
specificationVersion: '0.18'
tags:
  - B2B
  - B2C
  - Commerce
  - Customer Experience
  - Ecommerce
  - Omnichannel
  - Retail
apis:
  - name: Commerce Web Services API
    description: >-
      RESTful API for commerce operations including product catalog, cart, checkout,
      and order management.
    image: https://www.sap.com/dam/application/shared/logos/sap-logo.svg
    humanURL: https://help.sap.com/docs/SAP_COMMERCE_CLOUD_PUBLIC_CLOUD/9d346683b0084da2938be8a285c0c27a/
    baseURL: https://{tenant}.{region}.commercecloud.sap/occ/v2
    tags:
      - Cart
      - Checkout
      - Orders
      - Products
      - REST
    properties:
      - type: Documentation
        url: https://help.sap.com/docs/SAP_COMMERCE/d0224eca81e249cb821f2cdf45a82ace/8c19398686691014a8c0fd6c3e5d44a0.html
      - type: OpenAPI
        url: https://api.sap.com/api/commerce_web_services/overview
      - type: Authentication
        url: https://help.sap.com/docs/SAP_COMMERCE/d0224eca81e249cb821f2cdf45a82ace/627c92dbdb7648449c840c07dd9cac7b.html
      - type: OpenAPI
        url: openapi/sap-commerce-cloud-commerce-web-services-openapi.yml
  - name: Assisted Service Module API
    description: >-
      API for assisted service capabilities enabling customer service representatives
      to help customers with their shopping experience.
    image: https://www.sap.com/dam/application/shared/logos/sap-logo.svg
    humanURL: https://help.sap.com/docs/SAP_COMMERCE/9d346683b0084da2938be8a285c0c27a/8b571515866910148fc18b9e59d3e084.html
    baseURL: https://{tenant}.{region}.commercecloud.sap/assistedservicewebservices
    tags:
      - Assisted Service
      - Customer Service
      - REST
    properties:
      - type: Documentation
        url: https://help.sap.com/docs/SAP_COMMERCE/9d346683b0084da2938be8a285c0c27a/8b571515866910148fc18b9e59d3e084.html
      - type: OpenAPI
        url: openapi/sap-commerce-cloud-assisted-service-openapi.yml
  - name: Integration API
    description: >-
      OData-based integration API for data integration and synchronization with external
      systems.
    image: https://www.sap.com/dam/application/shared/logos/sap-logo.svg
    humanURL: https://help.sap.com/docs/SAP_COMMERCE_CLOUD_PUBLIC_CLOUD/50c996852b32456c96d3161a95544cdb/
    baseURL: https://{tenant}.{region}.commercecloud.sap/odata2webservices
    tags:
      - Data Sync
      - Integration
      - OData
    properties:
      - type: Documentation
        url: https://help.sap.com/docs/SAP_COMMERCE_CLOUD_PUBLIC_CLOUD/50c996852b32456c96d3161a95544cdb/8696c1e06fce461a862d7f0eb60cca7b.html
      - type: API Reference
        url: https://help.sap.com/docs/SAP_COMMERCE_CLOUD_PUBLIC_CLOUD/b490bb4e85bc42a7aa09d513d0bcb18e/
      - type: OpenAPI
        url: openapi/sap-commerce-cloud-integration-openapi.yml
  - name: Admin API
    description: >-
      Administrative API for system configuration, maintenance, and monitoring.
    image: https://www.sap.com/dam/application/shared/logos/sap-logo.svg
    humanURL: https://help.sap.com/docs/SAP_COMMERCE_CLOUD_PUBLIC_CLOUD/
    baseURL: https://{tenant}.{region}.commercecloud.sap/
    tags:
      - Admin
      - Configuration
      - Monitoring
    properties:
      - type: Documentation
        url: https://help.sap.com/docs/SAP_COMMERCE_CLOUD_PUBLIC_CLOUD/
      - type: OpenAPI
        url: openapi/sap-commerce-cloud-admin-openapi.yml
  - name: Product Content Management API
    description: >-
      API for managing product content including images, descriptions, and attributes.
    image: https://www.sap.com/dam/application/shared/logos/sap-logo.svg
    humanURL: https://help.sap.com/docs/SAP_COMMERCE/d0224eca81e249cb821f2cdf45a82ace/
    baseURL: https://{tenant}.{region}.commercecloud.sap/occ/v2
    tags:
      - Catalog
      - Content
      - Products
      - REST
    properties:
      - type: Documentation
        url: https://help.sap.com/docs/SAP_COMMERCE/d0224eca81e249cb821f2cdf45a82ace/
      - type: OpenAPI
        url: openapi/sap-commerce-cloud-product-content-management-openapi.yml
common:
  - type: Portal
    url: https://api.sap.com/
  - type: Getting Started
    url: https://help.sap.com/docs/SAP_COMMERCE_CLOUD_PUBLIC_CLOUD/0996ba68e5794b8ab51db8d25d4c9f8c/
  - type: Authentication
    url: https://help.sap.com/docs/SAP_COMMERCE/d0224eca81e249cb821f2cdf45a82ace/627c92dbdb7648449c840c07dd9cac7b.html
  - type: Support
    url: https://support.sap.com/
  - type: Community
    url: https://community.sap.com/topics/commerce-cloud
  - type: Terms of Service
    url: https://www.sap.com/about/legal/terms-of-use.html
  - type: Privacy Policy
    url: https://www.sap.com/about/legal/privacy.html
  - type: Status
    url: https://www.sap.com/about/trust-center/cloud-service-status.html
  - type: OpenAPI
    url: openapi/sap-commerce-cloud-commerce-web-services-openapi.yml
  - type: OpenAPI
    url: openapi/sap-commerce-cloud-assisted-service-openapi.yml
  - type: OpenAPI
    url: openapi/sap-commerce-cloud-integration-openapi.yml
  - type: OpenAPI
    url: openapi/sap-commerce-cloud-admin-openapi.yml
  - type: OpenAPI
    url: openapi/sap-commerce-cloud-product-content-management-openapi.yml
  - type: JSON-LD
    url: json-ld/sap-commerce-cloud-context.jsonld
  - type: JSONSchema
    url: json-schema/sap-commerce-cloud-product-schema.json
  - type: JSONSchema
    url: json-schema/sap-commerce-cloud-order-schema.json
  - type: JSONSchema
    url: json-schema/sap-commerce-cloud-cart-schema.json
  - type: JSONSchema
    url: json-schema/sap-commerce-cloud-customer-schema.json
  - type: JSONStructure
    url: json-structure/sap-commerce-cloud-product-structure.json
  - type: JSONStructure
    url: json-structure/sap-commerce-cloud-order-structure.json
  - type: SpectralRules
    url: rules/sap-commerce-cloud-rules.yml
  - type: NaftikoCapability
    url: capabilities/shopping-and-checkout.yaml
  - type: NaftikoCapability
    url: capabilities/catalog-and-content-management.yaml
  - type: Vocabulary
    url: vocabulary/sap-commerce-cloud-vocabulary.yml
maintainers:
  - FN: Kin Lane
    email: [email protected]