Olark

aid: olark
name: Olark
description: >-
  Olark is a live chat and AI-powered customer communication platform that
  enables businesses to engage website visitors in real time through chat,
  chatbots, WhatsApp, and SMS. The platform combines human support with
  CoPilot automation for capturing leads, driving sales, and providing
  24/7 customer service, and is WCAG 2.1 AA accessibility certified.
  Olark exposes a browser-side JavaScript API for embedding and customizing
  the chat widget, plus webhooks and integrations with 100+ external tools.
type: Index
image: https://kinlane-productions.s3.amazonaws.com/apis-json/apis-json-logo.jpg
tags:
  - Live Chat
  - Customer Support
  - Chatbots
  - Customer Engagement
  - Messaging
  - Accessibility
url: >-
  https://raw.githubusercontent.com/api-evangelist/olark/refs/heads/main/apis.yml
created: '2026-05-11'
modified: '2026-05-11'
specificationVersion: '0.19'
apis:
  - aid: olark:javascript-api
    name: Olark JavaScript API
    description: >-
      Browser-side JavaScript API for controlling the Olark chat widget,
      including chatbox appearance and behavior, chat conversations,
      visitor information, attention grabber, greeter and pre-chat surveys,
      targeted chat rules, and integrations. Authentication is configured
      via an Olark site identifier passed to olark.identify().
    humanURL: https://www.olark.com/api
    baseURL: https://www.olark.com/api
    tags:
      - Live Chat
      - JavaScript
      - Widget
      - Customer Engagement
    properties:
      - type: Documentation
        url: https://www.olark.com/api

common:
  - type: Website
    url: https://www.olark.com
  - type: Documentation
    url: https://www.olark.com/help
  - type: API Documentation
    url: https://www.olark.com/api
  - type: Pricing
    url: https://www.olark.com/pricing
  - type: Sign Up
    url: https://www.olark.com/signup
maintainers:
  - FN: Kin Lane
    email: [email protected]