LivePerson

LivePerson is a leading provider of conversational AI and digital customer engagement technology. Their platform enables enterprises to design, deploy, and manage AI-powered messaging, voice, and agent-assisted conversations across web, mobile, and social channels, with a comprehensive suite of REST APIs covering conversation orchestration, contact center management, reporting, messaging, and security.

9 APIs 0 Features

Conversational AICustomer EngagementMessagingContact CenterBotsChat

APIs

LivePerson Conversational Cloud API

Comprehensive set of REST APIs for managing conversations across messaging channels, including agent operations, consumer messaging, conversation history, and engagement events.

LivePerson Intent Manager API

Programmatic access to natural language understanding, intent recognition, and conversation classification capabilities of the LivePerson platform.

LivePerson Conversation Builder API

APIs for designing, deploying, and managing chatbots and dialog flows built with LivePerson Conversation Builder.

LivePerson KnowledgeAI API

APIs for managing knowledge bases, articles, and AI-driven knowledge retrieval used by bots and agents in LivePerson conversations.

LivePerson Messaging Operations API

Real-time and historical operational metrics for messaging conversations, including queues, agent activity, and SLA performance.

LivePerson Data Access API

Bulk historical conversation analytics and data export API for offline analysis of LivePerson messaging activity.

LivePerson Engagement History API

API for retrieving historical chat and messaging engagement records, including transcripts, attributes, and survey results.

LivePerson Login Service API

Authentication API for obtaining bearer tokens for application and user access to the LivePerson Conversational Cloud APIs.

LivePerson Functions

Serverless platform for building, deploying, and invoking custom functions that extend LivePerson conversational workflows.

Resources

GitHubOrganization

GitHubOrganization

Sources

aid: liveperson
name: LivePerson
description: >-
  LivePerson is a leading provider of conversational AI and digital customer
  engagement technology. Their platform enables enterprises to design, deploy,
  and manage AI-powered messaging, voice, and agent-assisted conversations
  across web, mobile, and social channels, with a comprehensive suite of REST
  APIs covering conversation orchestration, contact center management,
  reporting, messaging, and security.
type: Index
position: Consuming
access: 3rd-Party
image: https://kinlane-productions2.s3.amazonaws.com/apis-json/apis-json-logo.jpg
tags:
  - Conversational AI
  - Customer Engagement
  - Messaging
  - Contact Center
  - Bots
  - Chat
created: '2025-01-14'
modified: '2026-04-28'
url: >-
  https://raw.githubusercontent.com/api-evangelist/liveperson/refs/heads/main/apis.yml
specificationVersion: '0.19'
apis:
  - aid: liveperson:conversational-cloud-api
    name: LivePerson Conversational Cloud API
    description: >-
      Comprehensive set of REST APIs for managing conversations across messaging
      channels, including agent operations, consumer messaging, conversation
      history, and engagement events.
    humanURL: https://developers.liveperson.com/getting-started.html
    baseURL: https://api.liveperson.net
    tags:
      - Conversational AI
      - Messaging
      - Contact Center
    properties:
      - type: Documentation
        url: https://developers.liveperson.com/getting-started.html
      - type: GettingStarted
        url: https://developers.liveperson.com/getting-started-with-liveperson-apis.html
      - type: Authentication
        url: https://developers.liveperson.com/login-service-api-overview.html
  - aid: liveperson:intent-manager-api
    name: LivePerson Intent Manager API
    description: >-
      Programmatic access to natural language understanding, intent recognition,
      and conversation classification capabilities of the LivePerson platform.
    humanURL: https://developers.liveperson.com/intent-manager-overview.html
    tags:
      - Conversational AI
      - NLU
      - Intents
    properties:
      - type: Documentation
        url: https://developers.liveperson.com/intent-manager-overview.html
  - aid: liveperson:conversation-builder-api
    name: LivePerson Conversation Builder API
    description: >-
      APIs for designing, deploying, and managing chatbots and dialog flows
      built with LivePerson Conversation Builder.
    humanURL: https://developers.liveperson.com/conversation-builder-overview.html
    tags:
      - Bots
      - Conversational AI
      - Dialog
    properties:
      - type: Documentation
        url: https://developers.liveperson.com/conversation-builder-overview.html
  - aid: liveperson:knowledgeai-api
    name: LivePerson KnowledgeAI API
    description: >-
      APIs for managing knowledge bases, articles, and AI-driven knowledge
      retrieval used by bots and agents in LivePerson conversations.
    humanURL: https://developers.liveperson.com/knowledgeai-api-overview.html
    tags:
      - Knowledge Base
      - AI
      - Search
    properties:
      - type: Documentation
        url: https://developers.liveperson.com/knowledgeai-api-overview.html
  - aid: liveperson:messaging-operations-api
    name: LivePerson Messaging Operations API
    description: >-
      Real-time and historical operational metrics for messaging conversations,
      including queues, agent activity, and SLA performance.
    humanURL: https://developers.liveperson.com/messaging-operations-api-overview.html
    tags:
      - Analytics
      - Reporting
      - Messaging
    properties:
      - type: Documentation
        url: https://developers.liveperson.com/messaging-operations-api-overview.html
  - aid: liveperson:data-access-api
    name: LivePerson Data Access API
    description: >-
      Bulk historical conversation analytics and data export API for offline
      analysis of LivePerson messaging activity.
    humanURL: https://developers.liveperson.com/data-access-api-overview.html
    tags:
      - Analytics
      - Data Export
      - Reporting
    properties:
      - type: Documentation
        url: https://developers.liveperson.com/data-access-api-overview.html
  - aid: liveperson:engagement-history-api
    name: LivePerson Engagement History API
    description: >-
      API for retrieving historical chat and messaging engagement records,
      including transcripts, attributes, and survey results.
    humanURL: https://developers.liveperson.com/engagement-history-api-overview.html
    tags:
      - History
      - Engagement
      - Analytics
    properties:
      - type: Documentation
        url: https://developers.liveperson.com/engagement-history-api-overview.html
  - aid: liveperson:login-service-api
    name: LivePerson Login Service API
    description: >-
      Authentication API for obtaining bearer tokens for application and user
      access to the LivePerson Conversational Cloud APIs.
    humanURL: https://developers.liveperson.com/login-service-api-overview.html
    tags:
      - Authentication
      - Security
      - OAuth
    properties:
      - type: Documentation
        url: https://developers.liveperson.com/login-service-api-overview.html
  - aid: liveperson:functions
    name: LivePerson Functions
    description: >-
      Serverless platform for building, deploying, and invoking custom functions
      that extend LivePerson conversational workflows.
    humanURL: https://developers.liveperson.com/liveperson-functions-overview.html
    tags:
      - Serverless
      - Functions
      - Extensibility
    properties:
      - type: Documentation
        url: https://developers.liveperson.com/liveperson-functions-overview.html
common:
  - type: Website
    url: https://www.liveperson.com
  - type: Portal
    url: https://developers.liveperson.com/
  - type: Documentation
    url: https://developers.liveperson.com/getting-started.html
  - type: GettingStarted
    url: https://developers.liveperson.com/getting-started-with-liveperson-apis.html
  - type: Authentication
    url: https://developers.liveperson.com/login-service-api-overview.html
  - type: StatusPage
    url: https://status.liveperson.com/
  - type: Blog
    url: https://www.liveperson.com/resources/blog/
  - type: GitHubOrganization
    url: https://github.com/LivePersonInc
maintainers:
  - FN: API Evangelist
    email: [email protected]