Cisco Voice Portal

name: Cisco Voice Portal
description: Cisco Voice Portal (CVP) is an enterprise-class Voice XML (VXML) browser and call control platform that enables self-service applications for voice, video, and multimodal interactions.
image: https://www.cisco.com/c/en/us/products/customer-collaboration/unified-contact-center-enterprise/index.html
tags:
  - Contact Center
  - IVR
  - Telephony
  - Voice
  - VXML
created: '2024'
modified: '2026-04-19'
specificationVersion: '0.18'
url: https://www.cisco.com/c/en/us/products/customer-collaboration/voice-portal/index.html
apis:
  - name: Cisco Voice Portal Call Control API
    description: Provides programmatic access to call control functions on the CVP Call Server including active call management, call routing, transfers, SIP session monitoring, and health status of the call processing component.
    image: https://www.cisco.com/c/en/us/products/customer-collaboration/voice-portal/index.html
    humanURL: https://developer.cisco.com/docs/voice-portal/
    baseURL: https://cvp-callserver.example.com:8000/cvp/rest
    tags:
      - Call Control
      - Routing
      - Session Management
      - SIP
    properties:
      - type: Documentation
        url: https://www.cisco.com/c/en/us/support/customer-collaboration/voice-portal/products-programming-reference-guides-list.html
      - type: OpenAPI
        url: openapi/cisco-voice-portal-call-control-openapi.yml
  - name: Cisco Voice Portal Reporting API
    description: Access to call detail records (CDRs), real-time call statistics, historical reporting data, and report template execution through the CVP Reporting Server.
    image: https://www.cisco.com/c/en/us/products/customer-collaboration/voice-portal/index.html
    humanURL: https://developer.cisco.com/docs/voice-portal/
    baseURL: https://cvp-reporting.example.com:8111/cvp-reporting/rest
    tags:
      - Analytics
      - CDR
      - Reporting
      - Statistics
    properties:
      - type: Documentation
        url: https://www.cisco.com/c/en/us/support/customer-collaboration/voice-portal/products-programming-reference-guides-list.html
      - type: OpenAPI
        url: openapi/cisco-voice-portal-reporting-openapi.yml
  - name: Cisco Voice Portal Administration API
    description: The CVP OAMP (Operations, Administration, Maintenance, and Provisioning) REST API for managing devices, applications, dialed number patterns, SIP server groups, system configuration, user management, and deployment operations.
    image: https://www.cisco.com/c/en/us/products/customer-collaboration/voice-portal/index.html
    humanURL: https://developer.cisco.com/docs/voice-portal/
    baseURL: https://cvp-oamp.example.com:9443/oamp/rest
    tags:
      - Administration
      - Configuration
      - Management
      - OAMP
      - Provisioning
    properties:
      - type: Documentation
        url: https://www.cisco.com/c/en/us/support/customer-collaboration/voice-portal/products-programming-reference-guides-list.html
      - type: OpenAPI
        url: openapi/cisco-voice-portal-administration-openapi.yml
  - name: Cisco Voice Portal VXML Services API
    description: Management and monitoring of the CVP VXML Server including application deployment, activation, configuration, session monitoring, micro-application management, media file management, and grammar management.
    image: https://www.cisco.com/c/en/us/products/customer-collaboration/voice-portal/index.html
    humanURL: https://developer.cisco.com/docs/voice-portal/
    baseURL: https://cvp-vxmlserver.example.com:7443/CVP/rest
    tags:
      - Call Studio
      - IVR
      - Micro-Applications
      - Voice Applications
      - VXML
    properties:
      - type: Documentation
        url: https://www.cisco.com/c/en/us/support/customer-collaboration/voice-portal/products-programming-reference-guides-list.html
      - type: OpenAPI
        url: openapi/cisco-voice-portal-vxml-services-openapi.yml
  - name: Cisco Voice Portal Call Events API
    description: Event-driven interface for consuming real-time CVP call lifecycle events, system alerts, device status changes, and operational notifications via JMS messaging and syslog.
    image: https://www.cisco.com/c/en/us/products/customer-collaboration/voice-portal/index.html
    humanURL: https://developer.cisco.com/docs/voice-portal/
    baseURL: tcp://cvp-callserver.example.com:61616
    tags:
      - Call Lifecycle
      - Events
      - JMS
      - Monitoring
      - Notifications
    properties:
      - type: Documentation
        url: https://www.cisco.com/c/en/us/support/customer-collaboration/voice-portal/products-programming-reference-guides-list.html
      - type: AsyncAPI
        url: asyncapi/cisco-voice-portal-call-events-asyncapi.yml
common:
  - type: DeveloperPortal
    url: https://developer.cisco.com/
  - type: Authentication
    url: https://developer.cisco.com/docs/voice-portal/#!authentication
  - type: StatusPage
    url: https://status.cisco.com/
  - type: Support
    url: https://www.cisco.com/c/en/us/support/customer-collaboration/voice-portal/tsd-products-support-series-home.html
  - type: TermsOfService
    url: https://www.cisco.com/c/en/us/about/legal/terms-conditions.html
  - type: PrivacyPolicy
    url: https://www.cisco.com/c/en/us/about/legal/privacy-full.html
  - type: Documentation
    url: https://www.cisco.com/c/en/us/support/customer-collaboration/voice-portal/tsd-products-support-series-home.html
  - type: GettingStarted
    url: https://developer.cisco.com/site/devnet/
  - type: Blog
    url: https://blogs.cisco.com/developer
  - type: GitHubOrganization
    url: https://github.com/CiscoDevNet
  - type: SignUp
    url: https://developer.cisco.com/join/devnet
  - type: ReleaseNotes
    url: https://www.cisco.com/c/en/us/support/customer-collaboration/voice-portal/products-release-notes-list.html
  - type: JSONSchema
    url: json-schema/cisco-voice-portal-call-detail-record.json
  - type: JSONSchema
    url: json-schema/cisco-voice-portal-device.json
  - type: JSONSchema
    url: json-schema/cisco-voice-portal-application.json
  - type: JSONSchema
    url: json-schema/cisco-voice-portal-dialed-number-pattern.json
  - type: Features
    url: https://www.cisco.com/c/en/us/products/customer-collaboration/voice-portal/index.html
  - type: UseCases
    url: https://www.cisco.com/c/en/us/products/customer-collaboration/voice-portal/index.html
  - type: Integrations
    url: https://developer.cisco.com/ecosystem/
maintainers:
  - FN: Kin Lane
    email: [email protected]
    url: https://apievangelist.com