Chatwoot

aid: chatwoot
name: Chatwoot
description: >-
  Chatwoot is an open-source customer support and omni-channel messaging
  platform that provides REST APIs for managing conversations, contacts,
  agents, teams, labels, and integrating customer communication workflows.
  It supports live chat, email, WhatsApp, Facebook, Instagram, Telegram,
  SMS, and more, with Application APIs for agent-level automation, Client
  APIs for custom chat interfaces, and Platform APIs for managing
  self-hosted installations at scale.
image: https://kinlane-productions.s3.amazonaws.com/apis-json/apis-json-logo.jpg
url: https://raw.githubusercontent.com/api-evangelist/chatwoot/refs/heads/main/apis.yml
created: '2026-06-13'
modified: '2026-06-13'
specificationVersion: '0.19'
type: Index
tags:
  - Customer Support
  - Messaging
  - Live Chat
  - Omni-channel
  - Conversations
  - Contacts
  - Agents
  - Open Source
apis:
  - aid: chatwoot:application-api
    name: Chatwoot Application API
    description: >-
      The Application API enables agent and admin interactions with a Chatwoot
      account, including managing conversations, contacts, inboxes, labels,
      teams, canned responses, webhooks, and reports. Authenticated via user
      access tokens from Profile Settings.
    image: https://kinlane-productions.s3.amazonaws.com/apis-json/apis-json-logo.jpg
    humanURL: https://developers.chatwoot.com/api-reference/introduction
    baseURL: https://app.chatwoot.com
    tags:
      - Conversations
      - Contacts
      - Agents
      - Inboxes
      - Labels
      - Teams
      - Webhooks
      - Reports
    properties:
      - type: Documentation
        url: https://developers.chatwoot.com/api-reference/introduction
      - type: OpenAPI
        url: https://www.chatwoot.com/swagger/swagger.json
      - type: PostmanCollection
        url: https://www.postman.com/chatwoot/chatwoot-apis/documentation/fu7fw8d/chatwoot-application-api-v1-0
    contact:
      - FN: Chatwoot Support
        url: https://www.chatwoot.com/help-center/
  - aid: chatwoot:client-api
    name: Chatwoot Client API
    description: >-
      The Client API is designed for building custom messaging interfaces for
      end users. Authenticates using inbox identifiers and contact identifiers
      rather than user tokens. Supports conversation creation, messaging, and
      session management for widget integrations.
    image: https://kinlane-productions.s3.amazonaws.com/apis-json/apis-json-logo.jpg
    humanURL: https://developers.chatwoot.com/api-reference/introduction
    baseURL: https://app.chatwoot.com
    tags:
      - Conversations
      - Widgets
      - Sessions
      - Contacts
      - Messaging
    properties:
      - type: Documentation
        url: https://developers.chatwoot.com/api-reference/introduction
    contact:
      - FN: Chatwoot Support
        url: https://www.chatwoot.com/help-center/
  - aid: chatwoot:platform-api
    name: Chatwoot Platform API
    description: >-
      The Platform API is used to manage Chatwoot installations at the super
      admin level, including managing accounts, users, and installation-wide
      settings. Requires Platform App access tokens from the Super Admin
      Console. Available only on self-hosted and managed hosting deployments.
    image: https://kinlane-productions.s3.amazonaws.com/apis-json/apis-json-logo.jpg
    humanURL: https://developers.chatwoot.com/api-reference/introduction
    baseURL: https://app.chatwoot.com
    tags:
      - Platform
      - Accounts
      - Users
      - Administration
      - Self-Hosted
    properties:
      - type: Documentation
        url: https://developers.chatwoot.com/api-reference/introduction
      - type: PostmanCollection
        url: https://www.postman.com/chatwoot/chatwoot-apis/documentation/m2zyu6l/chatwoot-platform-apis
    contact:
      - FN: Chatwoot Support
        url: https://www.chatwoot.com/help-center/
common:
  - type: Website
    url: https://www.chatwoot.com/
  - type: Documentation
    url: https://developers.chatwoot.com/
  - type: GitHubOrg
    url: https://github.com/chatwoot
  - type: LinkedIn
    url: https://www.linkedin.com/company/chatwoot
  - type: Blog
    url: https://www.chatwoot.com/blog/
  - type: Pricing
    url: https://www.chatwoot.com/pricing/
  - type: StatusPage
    url: https://status.chatwoot.com/
  - type: X
    url: https://twitter.com/chatwootapp
  - type: Plans
    url: plans/chatwoot-plans-pricing.yml
  - type: RateLimits
    url: rate-limits/chatwoot-rate-limits.yml
  - type: FinOps
    url: finops/chatwoot-finops.yml
maintainers:
  - FN: Kin Lane
    email: [email protected]