BigPanda
BigPanda is a software platform that uses artificial intelligence (AI) to help IT operations teams automate incident management by correlating alerts from various systems, identifying root causes, and streamlining the incident resolution process, essentially moving from reactive to proactive incident response by providing context and insights through intelligent data analysis.
APIs
BigPanda
Use the Environments API to define incident groups based on incident properties such as source, severity, or alert data.
Capabilities
Features
ML-powered correlation of alerts from 200+ monitoring tools into actionable incidents.
Triage, acknowledge, and resolve correlated incidents with full audit trail.
Automatically identify root causes by correlating alerts with change events.
Schedule maintenance windows to suppress expected alerts during planned work.
Ingest deployment and config changes to correlate with alert spikes.
Define DSL-based environments to group incidents by source, severity, or host.
Enrich alerts with contextual tags from CMDB and other data sources.
Automate incident response workflows with AI-driven insights and routing.
Use Cases
Reduce alert fatigue by correlating thousands of alerts into a handful of incidents.
Automatically link deployment changes to alert spikes for faster root cause identification.
Route correlated incidents to the right on-call team with full context.
Suppress alerts during planned maintenance to prevent false incident creation.
Automatically create and update tickets in ServiceNow or Jira from correlated incidents.
Integrations
Route correlated incidents to PagerDuty for on-call alerting.
Create and update ServiceNow incidents automatically from BigPanda.
Ingest Datadog alerts into BigPanda for cross-tool correlation.
Ingest Nagios monitoring alerts via BigPanda integration.
Correlate Prometheus/Alertmanager alerts in BigPanda.
Create Jira issues from BigPanda incidents for engineering tracking.