Amdocs

aid: amdocs
name: Amdocs
description: >-
  Amdocs is a global technology company providing software and services to
  communications and media companies worldwide. Its connectX platform is a
  cloud-native SaaS BSS solution for telecom operators covering customer
  management, billing, provisioning, and subscription lifecycle. Amdocs also
  provides MarketONE for digital BSS, NetCracker for OSS network management,
  and an expanding suite of AI-powered telco solutions built on TM Forum Open
  APIs.
type: Index
image: https://kinlane-productions.s3.amazonaws.com/apis-json/apis-json-logo.jpg
tags:
  - Telecom
  - BSS
  - OSS
  - Billing
  - Customer Management
  - MVNO
  - 5G
  - SaaS
url: https://raw.githubusercontent.com/api-evangelist/amdocs/refs/heads/main/apis.yml
created: '2026-03-18'
modified: '2026-04-19'
specificationVersion: '0.19'
apis:
  - aid: amdocs:amdocs-connectx-api
    name: Amdocs connectX BSS API
    description: >-
      The Amdocs connectX BSS API provides cloud-native SaaS BSS capabilities
      for telecom operators, covering billing, provisioning, customer management,
      and subscription lifecycle. Built on TM Forum Open APIs, it enables
      integration with CRM, network management, and revenue assurance systems
      for digital telco and MVNO operations. Powered by AWS with AI-native
      capabilities and eSIM support.
    humanURL: https://devportal.amdocs-dbs.com/
    baseURL: https://api.amdocs-dbs.com
    tags:
      - Billing
      - BSS
      - Provisioning
      - Telecom
      - MVNO
      - SaaS
    properties:
      - type: Documentation
        url: https://devportal.amdocs-dbs.com/
      - type: GettingStarted
        url: https://developer.amdocs-dbs.com/reference/getting-started-with-your-api
      - type: APIReference
        url: https://developer.amdocs-dbs.com/reference/getting-started-with-your-api
      - type: OpenAPI
        url: >-
          https://raw.githubusercontent.com/api-evangelist/amdocs/refs/heads/main/openapi/amdocs-connectx-openapi.yml
      - type: AsyncAPI
        url: >-
          https://raw.githubusercontent.com/api-evangelist/amdocs/refs/heads/main/asyncapi/amdocs-events-asyncapi.yml

  - aid: amdocs:amdocs-marketone-api
    name: Amdocs MarketONE API
    description: >-
      The Amdocs MarketONE API provides digital BSS capabilities for telecoms,
      supporting catalog management, order management, customer management, and
      digital service delivery. REST APIs enable integration with the Amdocs
      MarketONE platform for telco digital transformation and omnichannel
      service delivery including mobile apps and web self-services.
    humanURL: https://developer.m1amdocs.com/
    baseURL: https://api.m1amdocs.com
    tags:
      - BSS
      - Digital Services
      - Order Management
      - Telecom
    properties:
      - type: Documentation
        url: https://developer.m1amdocs.com/
      - type: APIReference
        url: https://developer.m1amdocs.com/api/
      - type: Authentication
        url: https://developer.m1amdocs.com/documentation/Content/E-API%20Guides/ULMProcessGuide/ProcessCatalogue/AuthenticateUserProcess.htm

  - aid: amdocs:amdocs-netcracker-oss-api
    name: Amdocs NetCracker OSS API
    description: >-
      The Amdocs NetCracker OSS API provides network inventory management,
      network provisioning, and service assurance capabilities for telecom
      operators. REST and SOAP APIs support integration with network management
      systems, trouble ticketing, and service fulfillment platforms across
      multi-vendor network environments.
    humanURL: https://www.amdocs.com/products-services
    baseURL: https://api.amdocs.com
    tags:
      - Network Inventory
      - Network Management
      - OSS
      - Telecom
    properties:
      - type: Documentation
        url: https://www.amdocs.com/products-services

common:
  - type: Website
    url: https://www.amdocs.com/
  - type: Portal
    url: https://devportal.amdocs-dbs.com/
  - type: Documentation
    url: https://knowledge.amdocs-dbs.com/
  - type: GettingStarted
    url: https://developer.amdocs-dbs.com/reference/getting-started-with-your-api
  - type: GitHubOrganization
    url: https://github.com/open-amdocs
  - type: JSONSchema
    url: >-
      https://raw.githubusercontent.com/api-evangelist/amdocs/refs/heads/main/json-schema/amdocs-customer-schema.json
  - type: JSONLD
    url: >-
      https://raw.githubusercontent.com/api-evangelist/amdocs/refs/heads/main/json-ld/amdocs-context.jsonld
  - type: Features
    data:
      - name: TM Forum Open API Compliance
        description: >-
          All connectX APIs comply with TM Forum Open API standards, enabling
          fast integration with third-party systems and reducing customization
          requirements.
      - name: AI-Native Capabilities
        description: >-
          GenAI-powered platform capabilities including AI-driven customer
          journeys, predictive analytics, and automated decision making for
          telco operations.
      - name: Cloud-Native SaaS Architecture
        description: >-
          Serverless microservices architecture deployed on AWS providing
          elastic scalability, local data residency compliance, and rapid
          deployment for MVNOs and telcos.
      - name: eSIM Management
        description: >-
          Built-in eSIM lifecycle management enabling telcos and MVNOs to
          support digital SIM provisioning without physical SIM cards.
      - name: Omnichannel Customer Experience
        description: >-
          Pre-built customer journeys spanning mobile apps, web self-service,
          and multi-channel support for consumer and business segments.
      - name: MVNO and MVNE Support
        description: >-
          End-to-end MVNO and MVNE capabilities including wireless prepaid,
          postpaid, and B2C solutions with rapid market launch support.
      - name: Catalog and Order Management
        description: >-
          Flexible product catalog management for bundling connectivity with
          digital services, plus end-to-end order management across consumer,
          business, and enterprise segments.
      - name: Revenue Management
        description: >-
          Converged billing, revenue assurance, and monetization capabilities
          supporting current and emerging revenue models including subscription
          and usage-based billing.
  - type: UseCases
    data:
      - name: MVNO Launch
        description: >-
          Rapidly launch new MVNO brands with pre-integrated telco-in-a-box
          capabilities including customer management, billing, and digital
          channels.
      - name: BSS Digital Transformation
        description: >-
          Migrate from legacy BSS to cloud-native SaaS BSS with TM Forum Open
          API compliance and pre-built integrations for telco digital
          transformation.
      - name: 5G Monetization
        description: >-
          Launch and monetize 5G services with flexible catalog management,
          usage-based billing, and analytics for network slicing and IoT.
      - name: Customer Self-Service
        description: >-
          Deploy omnichannel self-service portals and mobile apps with
          pre-built customer journeys for account management, plan changes, and
          billing.
      - name: Gen Z Mobile Services
        description: >-
          Launch fully customizable mobile plans enabling subscribers to
          configure data, calls, texts, and plan length via AI-powered apps.
      - name: IoT Service Management
        description: >-
          Manage IoT connectivity, device onboarding, and usage-based billing
          for enterprise IoT deployments across telecom networks.
  - type: Integrations
    data:
      - name: AWS
        description: >-
          connectX is powered by Amazon Web Services providing cloud
          infrastructure, elastic scalability, and global reach.
      - name: TM Forum Open APIs
        description: >-
          Full compliance with TM Forum Open API standards enabling plug-and-play
          integration with ecosystem partners and third-party systems.
      - name: Microsoft
        description: >-
          Customer Engagement Platform partnership with Microsoft for AI-driven
          customer interactions and analytics.
      - name: Network Management Systems
        description: >-
          Integration with multi-vendor network management systems and OSS
          platforms via NetCracker APIs.
  - type: Solutions
    data:
      - name: connectX
        description: >-
          All-in-one SaaS BSS platform for telcos and MVNOs with AI-powered
          customer management, billing, and monetization capabilities.
      - name: MarketONE
        description: >-
          Digital BSS platform for managing and monetizing subscriptions with
          integrated digital partners and omnichannel delivery.
      - name: Amdocs Networks
        description: >-
          Telco cloud transformation solutions for 5G, fiber, and IoT network
          deployment and optimization.
      - name: Digital Financial Services Platform
        description: >-
          Mobile wallet and financial services enablement for telco operators
          entering digital banking and fintech markets.
maintainers:
  - FN: Kin Lane
    email: [email protected]