Amazon Lex logo

Amazon Lex

Amazon Lex is a fully managed artificial intelligence (AI) service with advanced natural language models to design, build, test, and deploy conversational interfaces in applications. It provides the deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, enabling you to build applications with highly engaging user experiences and lifelike conversational interactions.

1 APIs 1 Capabilities 6 Features 37.0 / 100 thin

API Rating

37.0/ 100
thin
Scored 2026-05-20 · rubric v0.3
Discoverability60.0
Contract Quality41.9
Governance39.5
Operational Transparency47.4
Developer Ergonomics8.7
Commercial Clarity39.5

APIs

Amazon Lex API

The Amazon Lex API provides programmatic access to manage bots, bot aliases, bot channels, intents, slots, and slot types for building conversational AI interfaces and chatbots.

Capabilities

Amazon Lex API — Bots

Amazon Lex API — Bots. 7 operations. Lead operation: Amazon Lex Create Bot. Self-contained Naftiko capability covering one Amazon Lex business surface.

Run with Naftiko

Features

Automatic Speech Recognition

Convert speech to text with high accuracy using the same deep learning technology as Amazon Alexa.

Natural Language Understanding

Understand the intent behind user input to build conversational interfaces.

Multi-Channel Deployment

Deploy bots across web, mobile, messaging channels (Slack, Facebook Messenger, Twilio), and contact centers.

Amazon Connect Integration

Build intelligent contact center bots with native integration with Amazon Connect.

Streaming Conversations

Support multi-turn streaming conversations for complex dialog flows.

Intent Recognition

Recognize user intents and extract slot values from natural language input.

Use Cases

Customer Service Chatbot

Build self-service chatbots for customer support and FAQ handling.

Contact Center Automation

Automate contact center interactions with intelligent IVR and agent assist.

Internal Help Desk

Create employee-facing bots for IT help desk and HR self-service.

E-Commerce Assistant

Build shopping assistants that understand natural language product queries.

Integrations

Amazon Connect

Deploy Lex bots in Amazon Connect contact flows for IVR and agent assist.

Amazon Kendra

Combine Lex for dialog management with Kendra for intelligent document search.

AWS Lambda

Use Lambda for fulfillment logic and business rules in bot conversations.

Amazon Polly

Convert bot text responses to natural speech using Amazon Polly TTS.

Semantic Vocabularies

Amazon Lex Context

2 classes · 7 properties

JSON-LD

API Governance Rules

Amazon Lex API Rules

16 rules · 9 errors 7 warnings

SPECTRAL

Resources

🌐
portal
portal
🔗
website
website
🔗
Documentation
Documentation
📜
terms-of-service
terms-of-service
📜
privacy-policy
privacy-policy
💬
support
support
📰
blog
blog
👥
github
github
🌐
console
console
📝
sign-up
sign-up
🔗
login
login
🟢
StatusPage
StatusPage
🔗
knowledge-center
knowledge-center
👥
youtube
youtube
👥
stack-overflow
stack-overflow
🔗
contact
contact
🔗
security
security
🔗
compliance
compliance
🔗
SpectralRules
SpectralRules
🔗
Vocabulary
Vocabulary

Sources

Raw ↑
name: Amazon Lex
description: Amazon Lex is a fully managed artificial intelligence (AI) service with advanced natural language models to design,
  build, test, and deploy conversational interfaces in applications. It provides the deep learning functionalities of automatic
  speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent
  of the text, enabling you to build applications with highly engaging user experiences and lifelike conversational interactions.
image: https://a0.awsstatic.com/libra-css/images/logos/aws_logo_smile_1200x630.png
url: https://apis.io/amazon-lex
created: '2024-01-15'
modified: '2026-05-19'
apis:
- name: Amazon Lex API
  description: The Amazon Lex API provides programmatic access to manage bots, bot aliases, bot channels, intents, slots,
    and slot types for building conversational AI interfaces and chatbots.
  image: https://a0.awsstatic.com/libra-css/images/logos/aws_logo_smile_1200x630.png
  baseURL: https://models-v2-lex.amazonaws.com
  properties:
  - type: Documentation
    url: https://docs.aws.amazon.com/lex/latest/dg/what-is.html
  - type: openapi
    url: openapi/openapi.yml
  - type: openapi
    url: https://api.apis.guru/v2/specs/amazonaws.com/models.lex.v2/latest/openapi.yaml
  - type: json-schema
    url: json-schema/json-schema.yml
  - type: json-ld
    url: json-ld/json-ld.yml
  - type: pricing
    url: https://aws.amazon.com/lex/pricing/
  - type: getting-started
    url: https://aws.amazon.com/lex/getting-started/
  - type: faq
    url: https://aws.amazon.com/lex/faqs/
  - type: JSONSchema
    url: json-schema/amazon-lex-bot-schema.json
  - type: JSONSchema
    url: json-schema/amazon-lex-intent-schema.json
  - type: JSONLD
    url: json-ld/amazon-lex-context.jsonld
  - type: NaftikoCapability
    url: capabilities/amazon-lex-bots.yaml
common:
- type: portal
  url: https://aws.amazon.com/
- type: website
  url: https://aws.amazon.com/lex/
- type: Documentation
  url: https://docs.aws.amazon.com/lex/
- type: terms-of-service
  url: https://aws.amazon.com/service-terms/
- type: privacy-policy
  url: https://aws.amazon.com/privacy/
- type: support
  url: https://aws.amazon.com/premiumsupport/
- type: blog
  url: https://aws.amazon.com/blogs/machine-learning/
- type: github
  url: https://github.com/aws
- type: console
  url: https://console.aws.amazon.com/lex/
- type: sign-up
  url: https://portal.aws.amazon.com/billing/signup
- type: login
  url: https://signin.aws.amazon.com/
- type: StatusPage
  url: https://health.aws.amazon.com/health/status
- type: knowledge-center
  url: https://repost.aws/knowledge-center
- type: youtube
  url: https://www.youtube.com/user/AmazonWebServices
- type: stack-overflow
  url: https://stackoverflow.com/questions/tagged/amazon-lex
- type: contact
  url: https://aws.amazon.com/contact-us/
- type: security
  url: https://aws.amazon.com/security/
- type: compliance
  url: https://aws.amazon.com/compliance/
- type: Features
  data:
  - name: Automatic Speech Recognition
    description: Convert speech to text with high accuracy using the same deep learning technology as Amazon Alexa.
  - name: Natural Language Understanding
    description: Understand the intent behind user input to build conversational interfaces.
  - name: Multi-Channel Deployment
    description: Deploy bots across web, mobile, messaging channels (Slack, Facebook Messenger, Twilio), and contact centers.
  - name: Amazon Connect Integration
    description: Build intelligent contact center bots with native integration with Amazon Connect.
  - name: Streaming Conversations
    description: Support multi-turn streaming conversations for complex dialog flows.
  - name: Intent Recognition
    description: Recognize user intents and extract slot values from natural language input.
- type: UseCases
  data:
  - name: Customer Service Chatbot
    description: Build self-service chatbots for customer support and FAQ handling.
  - name: Contact Center Automation
    description: Automate contact center interactions with intelligent IVR and agent assist.
  - name: Internal Help Desk
    description: Create employee-facing bots for IT help desk and HR self-service.
  - name: E-Commerce Assistant
    description: Build shopping assistants that understand natural language product queries.
- type: Integrations
  data:
  - name: Amazon Connect
    description: Deploy Lex bots in Amazon Connect contact flows for IVR and agent assist.
  - name: Amazon Kendra
    description: Combine Lex for dialog management with Kendra for intelligent document search.
  - name: AWS Lambda
    description: Use Lambda for fulfillment logic and business rules in bot conversations.
  - name: Amazon Polly
    description: Convert bot text responses to natural speech using Amazon Polly TTS.
- type: SpectralRules
  url: rules/amazon-lex-spectral-rules.yml
- type: Vocabulary
  url: vocabulary/amazon-lex-vocabulary.yaml
maintainer:
  name: Kin Lane
  email: [email protected]