Amazon Incident Manager

aid: amazon-incident-manager
name: Amazon Incident Manager
description: AWS Systems Manager Incident Manager is an incident management console designed to help users mitigate and recover
  from incidents affecting their AWS-hosted applications. It enables faster incident resolution by automating response plans
  and engaging responders across notification channels.
type: Index
image: https://kinlane-productions.s3.amazonaws.com/apis-json/apis-json-logo.jpg
tags:
- Automation
- AWS
- DevOps
- Incident Management
- Operations
url: https://raw.githubusercontent.com/api-evangelist/amazon-incident-manager/refs/heads/main/apis.yml
created: '2026-03-16'
modified: '2026-05-19'
specificationVersion: '0.19'
apis:
- aid: amazon-incident-manager:aws-ssm-incidents-api
  name: AWS Systems Manager Incident Manager API
  description: The AWS Systems Manager Incident Manager API provides programmatic access to create and manage response plans,
    incidents, timelines, related items, and replication sets for automated incident response.
  humanURL: https://aws.amazon.com/systems-manager/features/#Incident_Manager
  baseURL: https://ssm-incidents.amazonaws.com
  tags:
  - DevOps
  - Incident Management
  - Operations
  properties:
  - type: Documentation
    url: https://docs.aws.amazon.com/incident-manager/latest/APIReference/Welcome.html
  - type: OpenAPI
    url: openapi/amazon-incident-manager-openapi-original.yml
  - type: GettingStarted
    url: https://docs.aws.amazon.com/incident-manager/latest/userguide/getting-started.html
  - type: Pricing
    url: https://aws.amazon.com/systems-manager/pricing/
  - type: FAQ
    url: https://aws.amazon.com/systems-manager/faq/
  - type: NaftikoCapability
    url: capabilities/amazon-incident-manager.yaml
common:
- type: Portal
  url: https://aws.amazon.com/systems-manager/features/#Incident_Manager
- type: Website
  url: https://aws.amazon.com/systems-manager/
- type: Documentation
  url: https://docs.aws.amazon.com/incident-manager/
- type: TermsOfService
  url: https://aws.amazon.com/service-terms/
- type: PrivacyPolicy
  url: https://aws.amazon.com/privacy/
- type: Support
  url: https://aws.amazon.com/premiumsupport/
- type: Blog
  url: https://aws.amazon.com/blogs/mt/tag/aws-systems-manager-incident-manager/
- type: GitHubOrganization
  url: https://github.com/aws
- type: Console
  url: https://console.aws.amazon.com/systems-manager/incidents/
- type: SignUp
  url: https://portal.aws.amazon.com/billing/signup
- type: Login
  url: https://signin.aws.amazon.com/
- type: StatusPage
  url: https://health.aws.amazon.com/health/status
- type: Contact
  url: https://aws.amazon.com/contact-us/
- type: SpectralRules
  url: rules/amazon-incident-manager-spectral-rules.yml
- type: Vocabulary
  url: vocabulary/amazon-incident-manager-vocabulary.yaml
- type: JSONLD
  url: json-ld/amazon-incident-manager-context.jsonld
- type: Features
  data:
  - name: Automated Response Plans
    description: Create response plans that automatically engage responders and execute runbooks when incidents occur.
  - name: Incident Tracking
    description: Track incident status, severity, and timeline in real time from a centralized console.
  - name: Multi-Channel Notifications
    description: Notify responders via SMS, email, voice, and PagerDuty through contact channels.
  - name: Runbook Automation
    description: Automatically run Systems Manager Automation runbooks as part of incident response.
  - name: Post-Incident Analysis
    description: Generate analysis reports with timeline events to identify root causes and improve future response.
  - name: Multi-Region Replication
    description: Replicate incident data across multiple AWS regions for global incident management.
- type: UseCases
  data:
  - name: On-Call Management
    description: Define escalation policies and on-call schedules to ensure the right responders are engaged.
  - name: Automated Incident Detection
    description: Integrate with CloudWatch alarms and EventBridge to automatically trigger response plans.
  - name: Cross-Team Coordination
    description: Coordinate incident response across multiple teams with shared incident channels.
  - name: Compliance and Audit
    description: Maintain incident timelines and analysis reports for regulatory compliance and audits.
- type: Integrations
  data:
  - name: Amazon CloudWatch
    description: Trigger incident response plans automatically from CloudWatch alarms.
  - name: AWS Systems Manager Automation
    description: Run automation runbooks as part of incident response workflows.
  - name: PagerDuty
    description: Integrate with PagerDuty for on-call management and notification.
  - name: AWS Chatbot
    description: Receive incident notifications and updates in Slack or Microsoft Teams.
- type: Integrations
  url: https://aws.amazon.com/marketplace
integrations:
- name: Sign in
- name: Agent Mode
- name: Why AWS Marketplace?
- name: Get started in AWS Marketplace
- name: Industry
- name: Resources
- name: Become a Channel Partner
- name: Sell in AWS Marketplace
- name: Manage Your Account
maintainers:
- FN: Kin Lane
  email: [email protected]