Ada

aid: ada
name: Ada
type: Index
image: https://kinlane-productions.s3.amazonaws.com/apis-json/apis-json-logo.jpg
url: https://raw.githubusercontent.com/api-evangelist/ada/refs/heads/main/apis.yml
created: 2026-06-12
modified: 2026-06-12
specificationVersion: "0.19"
description: >
  Ada is an AI-powered customer service automation platform that enables enterprises to deploy
  AI agents capable of resolving customer inquiries across digital channels without human intervention.
  The platform exposes a suite of REST APIs for managing knowledge bases, end-user profiles,
  conversation handling, data export, data compliance, and external integrations.
  All APIs use rotatable API keys for authentication, return JSON, and support cursor-based pagination.
  Ada serves global brands including Pinterest, Square, Ancestry, and Zendesk, and has powered
  more than 6.4 billion customer interactions since its founding in 2016.
tags:
  - ai
  - customer-service
  - chatbot
  - automation
  - conversational-ai
  - helpdesk
  - crm
  - integrations
  - knowledge-management
  - data-export
apis:
  - name: Ada Knowledge API
    description: Import and sync knowledge articles into Ada so the AI agent can generate accurate responses from your existing content.
    humanURL: https://docs.ada.cx/reference/introduction/overview
    baseURL: https://api.ada.cx
    tags:
      - knowledge
      - ai
      - content
    properties:
      - type: Documentation
        url: https://docs.ada.cx/reference/introduction/overview
      - type: OpenAPI
        url: openapi/ada-knowledge-openapi.yml

  - name: Ada End Users API
    description: Real-time management of end-user profile information with webhook events for new chats and profile updates.
    humanURL: https://docs.ada.cx/reference/introduction/overview
    baseURL: https://api.ada.cx
    tags:
      - users
      - profiles
      - webhooks
    properties:
      - type: Documentation
        url: https://docs.ada.cx/reference/introduction/overview

  - name: Ada Conversations API
    description: Build custom channels and extend Ada into proprietary apps or third-party platforms with full conversation lifecycle control.
    humanURL: https://docs.ada.cx/reference/introduction/overview
    baseURL: https://api.ada.cx
    tags:
      - conversations
      - channels
      - integrations
    properties:
      - type: Documentation
        url: https://docs.ada.cx/reference/introduction/overview

  - name: Ada Data Export API
    description: Access conversation and message records for downstream analytics, storage, and reporting.
    humanURL: https://docs.ada.cx/reference/data-export/overview
    baseURL: https://api.ada.cx
    tags:
      - data-export
      - analytics
      - conversations
    properties:
      - type: Documentation
        url: https://docs.ada.cx/reference/data-export/overview
      - type: OpenAPI
        url: openapi/ada-data-export-openapi.yml
      - type: OpenAPI
        url: openapi/ada-data-export-v1-4-openapi.yml

  - name: Ada Data Compliance API
    description: Delete personal data associated with user email addresses to support GDPR and other privacy regulations.
    humanURL: https://developers.ada.cx/reference/data-compliance/overview
    baseURL: https://api.ada.cx
    tags:
      - compliance
      - gdpr
      - privacy
      - data-deletion
    properties:
      - type: Documentation
        url: https://developers.ada.cx/reference/data-compliance/overview
      - type: OpenAPI
        url: openapi/ada-data-compliance-openapi.yml

  - name: Ada Integrations API
    description: Connect external applications to Ada using OAuth to extend AI agent capabilities with partner-built integrations.
    humanURL: https://docs.ada.cx/reference/integrations/overview
    baseURL: https://api.ada.cx
    tags:
      - integrations
      - oauth
      - extensions
    properties:
      - type: Documentation
        url: https://docs.ada.cx/reference/integrations/overview

common:
  - type: Website
    url: https://www.ada.cx/
  - type: Documentation
    url: https://docs.ada.cx/reference/introduction/overview
  - type: GitHubOrganization
    url: https://github.com/adasupport
  - type: LinkedIn
    url: https://ca.linkedin.com/company/ada-cx
  - type: Blog
    url: https://www.ada.cx/blog/
  - type: Pricing
    url: https://www.ada.cx/platform/
  - type: StatusPage
    url: https://status.ada.support/
  - type: X
    url: https://x.com/ada_cx
  - type: Plans
    url: plans/ada-plans-pricing.yml
  - type: RateLimits
    url: rate-limits/ada-rate-limits.yml
  - type: FinOps
    url: finops/ada-finops.yml
  - type: Vocabulary
    url: vocabulary/ada-vocabulary.yml
  - type: JSONLDContext
    url: json-ld/ada-context.jsonld

maintainers:
  - FN: Kin Lane
    email: [email protected]